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Using a2billing for caller ID callback

Setting up callback in A2Billing can be a tricky thing! Here I’ll do a walk through that will hopefully get you at least some of the way. PREREQUISITS This VPS template already has the following set up (if you are using your own installation you will need to ensure this) – A2Billing callback daemon installed [...]

2011 has finally arrived! It’s the moment we renew our pledge to social media commitments and keeping our audiences enthralled with our content! As I went through my blog achieve the other day, I was deeply encouraged by the responses obtained from the below posts, especially in helping page admins to discover some favorite apps [...]

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Predictive Dialing

With predictive dialing the system will automatically set the number of calls being dialed out for a campaign. The number of calls dialed is calculated using the number of agents logged in, campaign settings, and the statistics from past calls in the campaign. Notes: *Predictive Dialing should not be used for campaigns with less that [...]

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How to set up a SIP trunk in the Asterisk PBX

What is a SIP trunk? A SIP trunk is often defined using many buzz- and marketing words throughout the web, but, what it basically is, is a two-way connection to a VOIP-provider, that routes the calls you send to it, out on the PSTN, for you, and charges you for the calls you make. If [...]

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Call Centre Jargon

Call centres are littered with buzzwords, jargon and abbreviations. We explain here all of the common buzzwords that will be found as soon as people start talking about call centres. There are lots of three letter acronyms or TLAs used in call centres. So here is a jargon buster to help you out. It can [...]

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Yellow Pages Local Directory – FORHELPCALL.COM Find online Yellow Pages business listings, phone numbers, addresses, maps, driving directions and more in the FORHELPCALL.COM online directory.     Police Fire Ambulance Blood Banks Airlines Railways Taxi Services Electricity Supply Water Supply

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12 best Android tablets in the world

Let us help you choose the best Android tablet for you Our list of the best Android tablets in the world – regularly updated If you’re looking for a tablet and don’t fancy an iPad, then Android is the way to go. (Don’t know what an Android tablet is? Check out: what is an Android tablet?) [...]

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Public pays tribute to Steve Jobs at Apple stores

People pay their respects to Steve Jobs, who died today, by leaving flowers outside the Apple store in downtown San Francisco.(Credit: Boonsri Dickinson) From one coast to the other, ordinary men and women bowed their heads in tribute to a man who changed the technology world in extraordinary ways. Not long after hearing the news [...]

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Aakash, cheapest tablet computer, launched

NEW DELHI: The world’s cheapest tablet computer was launched in India on Wednesday with 500 school students becoming the first few recipients. Telecom and HRD minister Kapil Sibal launched the tablet – Aakash – priced at $35 (Rs 1,750) for students pursuing graduation and said that the government aimed to increase production to bring down [...]

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How to change incoming CallerID

(New material added March, 2009:) I should point out at the beginning that there is now an unsupported third-party module for FreePBX called Set CallerID, which “adds the ability to change the CallerID within a call flow.” So, for example, you could create a Caller ID instance using this module, then make the destination of [...]

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